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City Shapers - Keeping Millions Moving

City Shapers: Keeping Millions Moving in the Heart of Makkah

This is the story of a man who found his calling in keeping a city, and its people, moving.

Published Aug-22-2025

Irfan Matloob - Service Technician, KONE Saudia Arabia

When I see people from every corner of the world come together here, I feel proud knowing that my work helps make their journey easier and their memories brighter.

For 16 years, Irfan has walked the corridors of one of the world’s most iconic landmarks, the Makkah Clock Tower, keeping its elevators and escalators moving for the millions who pass through.

From his early days taking apart gadgets as a curious child to mastering the latest digital tools, Irfan’s journey has been one of passion, dedication, and service. As a true CityShaper, he plays a vital role in connecting people, faith, and cultures, ensuring the smooth flow of millions in this sacred city.

This is the story of a man who found his calling in keeping a city, and its people, moving.

It’s about innovation meeting tradition, technology serving faith, and the pride of playing a part in something much bigger than yourself.

KONE-Technician

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